Delivery Services
Our core business is the provision of IT learning & development professionals for the delivery of IT training projects. Many clients engage with us purely to provide consultants for the delivery phase of projects.

When it comes to the crunch it is the calibre of training delivery that your delegates will remember and ultimately determine the success or failure of the project. With the largest and most up to date database of qualified and vetted trainers in the UK we are best placed to put together the right training team for your project.

Frequently this involves SAP, Oracle, MS Dynamics, COINS and Siebel experienced trainers – however because of our focus on bespoke rollouts we can find consultants with relevant sector experience and the ability to quickly learn your systems.

Additional Learning Services
The skill sets of the consultants in our talent pool cover every aspect of the learning cycle. Many clients turn to us for support in one or two specific areas, others will turn to us to provide support across a broader range learning and development activities including:

Needs Analysis – observation, questionnaire design and evaluation, interviews, focus groups and testing.

Course Design – learning objectives and outcome definition, course scripting, technical authoring, exercise design, learning material design and production, e-learning integration and course piloting.

Evaluation – survey design, performance measurement, ROI calculation and impact analysis.

Help Desk and Post Implementation Services
Leading up to ‘go-live’ we can provide floor walking and one-to-one training support to ensure a smooth transition to the new system –in terms of user skills and understanding.
Depending on the nature of your business, you may also decide that additional helpdesk staff may be useful for a short period after implementation.
If your business operates outside of normal working hours, this can also be accommodated.

Strategic Consultancy
As the only company of its kind focused purely on supporting large-scale end user rollouts, we have a strong insight into how to create and deliver programmes targeted at addressing specific learning needs across diverse user groups.
In addition to being able to provide experienced learning and project management professionals, we can also offer our expertise to help develop your rollout strategy including:

• Project scoping
• Vendor selection and management
• Change management and communication
• e-learning implementation/integration
• Evaluation processes

Project Management and Administration
Pulse Plus offer a complete range of project management and administration services to support your rollout.

These include:

• Full or part time project management
• Rollout planning and logistics
• Venue section, negotiation, booking and settlement
• Joining instruction production and distribution
• Attendance management, rescheduling, ‘mop-ups’ and reporting
• Collation and reporting of issues, feedback and evaluations